Contact Us / Hours

Auditorium Theatre
50 E Ida B Wells Dr, Chicago, IL 60605

Box Office

Our physical box office location is at 50 E Ida B Wells Drive in Chicago’s Loop.

The Box Office will be closed for the Thanksgiving Holiday on Thursday, November 23rd.The Box Office will be closed on Friday, November 24th.

Regular Hours
Monday – Friday: 12PM — 5PM
Weekends: Closed
Event Days: The Box Office will open 3 hours prior to the start of each event
*Hours are subject to change, please call for more information

Ticket Services Center

Regular Hours
Monday – Friday: 9AM—5PM

Broadway in Chicago Customer Service

For questions regarding Broadway in Chicago’s Beetlejuice, please call (312) 977-1702 or email [email protected]

Chicago Sinfonietta Customer Service

For questions regarding Chicago Sinfonietta performances, please  call (312) 284-1554 or email [email protected]


Ticket Fees Statement

The Auditorium makes every effort to transparently disclose fees for ticket purchases. There is a base ticket price to which we add:

  • Facility Fee: $4 per ticket – The Auditorium is a not-for-profit organization and a National Historic Landmark. This facility fee goes straight back into investment and improvement in our building.
  • Ticket Fee: This ticket service fee, progressively calculated on a percentage of the ticket cost, helps us pay for our ticketing system, maintenance and regular upgrades.
  • Credit Card Fee: This is a typical interchange purchase fee paid to the credit card network for processing our sales transactions.
  • Amusement Tax: This tax goes to Cook County and the City of Chicago.