Contact Us / Hours

Auditorium Theatre
50 E Ida B Wells Dr, Chicago, IL 60605

Box Office

Our physical box office location is at 50 E Ida B Wells Drive in Chicago’s Loop.

Regular Hours
Monday – Friday: 12PM — 5PM
Weekends: Closed
Event Days: The Box Office will open 3 hours prior to the start of each event (On May 4, 2024: Box Office will open at 9AM Central Time)
*Hours are subject to change, please call for more information

Ticket Services Center

Regular Hours
Monday – Friday: 9AM—5PM

Broadway in Chicago Customer Service

For questions regarding Broadway in Chicago’s Bluey’s Big Play or Mean Girls, please call (312) 977-1702 or email [email protected]

Chicago Sinfonietta Customer Service

For questions regarding Chicago Sinfonietta performances, please  call (312) 284-1554 or email [email protected]


Ticket Fees Statement

The Auditorium makes every effort to transparently disclose fees for ticket purchases. There is a base ticket price to which we add:

  • Facility Fee: $4 per ticket – The Auditorium is a not-for-profit organization and a National Historic Landmark. This facility fee goes straight back into investment and improvement in our building.
  • Ticket Fee: This ticket service fee, progressively calculated on a percentage of the ticket cost, helps us pay for our ticketing system, maintenance and regular upgrades.
  • Credit Card Fee: This is a typical interchange purchase fee paid to the credit card network for processing our sales transactions.
  • Amusement Tax: This tax goes to Cook County and the City of Chicago.