Contact Us
Address
The Auditorium
50 E Ida B Wells Dr, Chicago, IL 60605
312.341.2300
Hours
Monday through Friday: 12PM — 5PM
Weekends: Closed
Event Days: The Box Office will open three (3) hours prior to the start of each event.
*Hours are subject to change, please call for more information
Please note the Box Office will be closed on:
- Thursday, Nov 28
- Tuesday, Dec 24
- Wednesday, Dec 25
- Tuesday, Dec 31
- Wednesday, Jan 1
- Thursday, Jan 23 [closing early at 3pm for staff to enjoy our staff holiday celebration]
Ticket Services Center Hours
Regular Hours
Monday – Friday: 9AM—5PM
Broadway in Chicago Customer Service
For questions regarding Broadway in Chicago’s Mean Girls, please call (312) 977-1702 or email customerservice@broadwayinchicago.com.
Chicago Sinfonietta Customer Service
For questions regarding Chicago Sinfonietta performances, please call (312) 284-1554 or email boxoffice@chicagosinfonietta.org.
Ticket Fees Statement
The Auditorium makes every effort to transparently disclose fees for ticket purchases. There is a base ticket price to which we add:
- Facility Fee: $4 per ticket – The Auditorium is a not-for-profit organization and a National Historic Landmark. This facility fee goes straight back into investment and improvement in our building.
- Ticket Fee: This ticket service fee, progressively calculated on a percentage of the ticket cost, helps us pay for our ticketing system, maintenance and regular upgrades.
- Credit Card Fee: This is a typical interchange purchase fee paid to the credit card network for processing our sales transactions.
- Amusement Tax: This tax goes to Cook County and the City of Chicago.